How Does Travel Insurance Work? - NerdWallet (2024)

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While every traveler hopes for the best when going on a trip, it's possible for unexpected outcomes to ruin some or all of your vacation. Travel insurance helps in those unfortunate situations by covering the necessary expenses to get you back on the right track.

But how does travel insurance work, how do you buy coverage, and is it a good idea for your next trip? Let’s find out.

What is travel insurance?

Travel insurance protects against financial losses and other risks from unexpected events that occur when traveling. Policies cover the expenses and inconveniences incurred from delayed flights, canceled reservations, lost or delayed luggage, injuries and illness.

You can buy policies that cover one reservation, an entire trip or a specific period of time. Policies can provide protection for a single person or a whole family. Prices vary based on your age, protected items, coverage limits and duration of coverage.

You don’t always have to buy a policy out-of-pocket, though. Some travel cards include built-in travel insurance as a perk. Keep in mind, however, that these policies and their coverage limits vary widely, so it pays to be mindful of what’s covered by any given travel card.

» Learn more: How to find the best travel insurance

Types of travel insurance coverage

Now that we know what it is, how does trip insurance work? There are many types of policies and coverage levels available, depending on your budget and what risks you want to cover.

So what is travel insurance for? Typically it will cover some or all of the following situations:

  • Trip delay. If your flight or other transportation has delays, you’ll receive compensation to cover food, lodging and other related expenses.

  • Trip interruption/cancellation. When your trip is interrupted or canceled for a covered reason, it provides financial assistance to make other arrangements to continue your trip or go home early.

  • Baggage delay. Covers the cost of reasonable clothing, toiletries, medication and other necessary items until your bag arrives.

  • Lost or damaged baggage. Pays to replace lost or damaged items, including both the luggage itself and personal effects that were in the luggage.

  • Rental car damage. Commonly called an auto collision damage waiver, this covers the cost to repair or replace a damaged or stolen rental car. Some policies also cover the lost income of the rental to the car agency while it’s being repaired.

  • Injury or sickness. If you get injured or sick during your trip, this benefit pays for necessary medical care. Depending on the coverage you choose, this benefit may be primary or secondary to your existing medical insurance.

  • Emergency assistance and transportation. Pays to transport you to the nearest facility that offers adequate medical care to treat your illness or injury. In some cases, this may mean transporting you back to your home country.

Keep in mind that many travel insurance policies do not provide protection for COVID-related situations or pre-existing medical conditions.

» Learn more: Trip cancellation insurance explained

How to use your travel insurance

Travel insurance works like most insurance policies. You purchase coverage for a period of time to protect against certain risks. When a covered event occurs, you file a claim with the insurance company to request payment or reimbursem*nt for financial losses.

In most cases, travel insurance covers only prepaid or non-cancelable reservations. If you are able to cancel your reservations for a full refund, you should cancel them directly with that company as soon as possible. Additionally, most travel insurance policies do not cover reservations booked with airline miles or hotel points.

When you submit a claim, you’ll need to provide documentation for your loss. For example, you should document the cause of the issue (e.g., flight delay or cancellation) and provide copies of your receipts to substantiate your claims. Since there are many different types of losses that could occur, your claims process may vary by company and type of loss.

» Learn more: How do travel insurance claims work?

How to get travel insurance coverage

For travelers interested in getting a travel insurance policy, there are three primary ways to obtain coverage — purchase a standalone policy, use travel card benefits, or add on coverage when booking a trip.

Purchase a travel insurance policy

Many companies sell travel insurance as standalone policies that vary in length from a single trip to a full year. Your policy can cover a single person or an entire family. Policies range from those that offer basic coverage to others that are very robust and cover almost every possibility. Coverage options start from around $20 per trip.

For frequent travelers, it may make sense to purchase a full year of coverage instead of buying a policy for each individual trip.

» Learn more: When you don’t need to buy travel insurance

Access via travel card benefits

Many travel cards include protections that cover issues with your flight, bags and other aspects of your trip. These protections are included at no extra charge, and their coverage levels vary from card to card. You may have travel protections from some of the travel cards that are already in your wallet.

Here's a sample of the coverage available from some popular cards:

Chase Sapphire Preferred® Card

The Platinum Card® from American Express

Capital One Venture X Rewards Credit Card

Trip delay

Up to $500 per ticket after 12 hours.

Up to $500 per trip after 6 hours.

Up to $500 per ticket after 6 hours.

Trip cancellation / interruption

Up to $10,000 per person and $20,000 per trip.

Up to $10,000 per covered trip and $20,000 per card per consecutive 12-month period.

Up to $2,000 per person.

Lost / damaged luggage

Up to $3,000 per person.

Up to $2,000 per bag and $3,000 per trip.

Up to $3,000 per trip.

Baggage delay

Up to $100 per day for five days after six hours.

N/A.

N/A.

Emergency evacuation

N/A.

Complimentary.

N/A.

Auto rental CDW

Primary coverage, up to cash value of vehicle.

Secondary coverage.

Primary coverage, up to $75,000.

Terms apply.

» Learn more: The best credit cards for travel insurance benefits

Get add-on protection for your trip

Some companies offer travelers the option of purchasing insurance when booking a trip. However, they are generally limited in nature and usually cover only that specific reservation.

Below is an example of an add-on policy proposed by Delta Air Lines for a flight from Los Angeles to Salt Lake City for a refundable, first-class fare.

How Does Travel Insurance Work? - NerdWallet (1)

In most situations, these add-on policies only make sense for a large financial commitment, such as a cruise or a premium cabin flight. Even then, you should compare how the add-on insurance works versus buying a general policy that could cover your entire trip.

» Learn more: Airline travel insurance vs. independent travel insurance

If you’re interested in buying travel insurance

Now that we've answered "how does travel insurance work," you can see how it can be a smart way to protect your trip in case an unexpected problem occurs. Coverage limits and benefits vary by company and budget, so shop around for the best deal. Review your travel card benefits to ensure that you’re not paying for coverage that you’re already getting for free. And, if you have a claim, document everything and compile your receipts to request reimbursem*nt right away.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024, including those best for:

  • Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

  • No annual fee: Bank of America® Travel Rewards credit card

  • Flat-rate travel rewards: Capital One Venture Rewards Credit Card

  • Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

  • Luxury perks: The Platinum Card® from American Express

  • Business travelers: Ink Business Preferred® Credit Card

How Does Travel Insurance Work? - NerdWallet (2024)

FAQs

How does a travel insurance policy work? ›

Most policies include cover for: lost or stolen bags (with baggage cover an extra in some policies) emergency medical expenses, such as the cost of treatment and getting you home. the costs of cancelling, delaying or cutting your trip short (with cancellation cover sometimes an additional extra)

How does trip insurance works? ›

Travel insurance is a plan you purchase that protects you from certain financial risks and losses that can occur while traveling. These losses can be minor, like a delayed suitcase, or significant, like a last-minute trip cancellation or a medical emergency overseas.

Does travel insurance actually pay out? ›

Offered as an add-on to many insurance policies, this coverage lets you cancel your trip for a reason not covered within a typical trip cancellation benefit. If you need to use this coverage, you'll typically get 50% to 80% of your prepaid travel expenses refunded.

What is usually covered by travel insurance? ›

Comprehensive travel insurance

The comprehensive policy usually covers delays, cancellation due to sickness or death, lost luggage and some emergency medical costs.

What are the disadvantages of travel insurance? ›

Cost: Travel insurance will add to the overall cost of your trip. Some may choose to forgo it to save money, especially on shorter or less expensive trips. Exclusions and Limitations: Policies may have various exclusions and limitations, so it's essential to read the fine print.

What does travel insurance not cover? ›

Travelling against medical advice or to get medical treatment. If your doctor says it's not safe for you to travel, then you won't be covered. Similarly, if you go abroad to get planned treatment, sometimes called 'medical tourism', a standard policy will not cover this – you'll need specialist insurance instead.

What conditions are not covered by travel insurance? ›

Conditions which may not be covered

Conditions like terminal illness, the need for oxygen, pending surgery, chronic lung disease, cardiovascular disease, specific types of cancer, congestive heart failure, and recurring pain are generally excluded from coverage.

How soon before a trip should you get travel insurance? ›

Though you can buy travel insurance before you book your flight, it's actually better to wait until after you reserve your seat on the plane. This way, you'll know your ticket price and can make sure your travel insurance will cover the full cost of the ticket, in case you need to file a claim later.

What is a covered reason for trip cancellation? ›

Here are some examples: The unexpected death, sickness or injury of you, a travelling companion, or a family member. You need to attend the birth of a family member's child. Travel carrier cannot get you to your destination due to a natural disaster or severe weather.

Does travel insurance cover 100%? ›

If all conditions are met, most of the policies will reimburse you 50% to 75% of your trip costs, unless otherwise noted.

Is it wise to get travel insurance? ›

Bottom line. Travel can be a wonderful experience, but it involves a lot of time, planning and money. Missing a single connection can have a cascade effect that impacts your flight, hotel room, dinner reservations and more. A good travel insurance policy can provide peace of mind so you can focus on your vacation.

Do you get a full refund with travel insurance? ›

If your travel insurance policy has a money-back guarantee or review period, you can cancel for any reason and receive a full refund within the timeframe if you haven't filed a claim or departed for your trip yet. But you won't get a premium refund if you cancel your policy after the review period.

What is the most common travel insurance claim? ›

By far, the most common and often most significant travel insurance claim is for medical emergencies. A sudden illness or injury during your trip can not only ruin your plans but also cause a severe financial strain.

How much should travel insurance cost? ›

The average cost of travel insurance is about 3% to 5% of a trip's total value, according to quotes gathered by our research team across different travel insurance providers for various traveler profiles.

What is the best travel insurance company? ›

Our Rankings of the Best Travel Insurance Companies of 2024
  • Faye: Our top pick.
  • Travelex Insurance: Our pick for families.
  • Nationwide Travel Insurance: Our pick for cruise travel.
  • Tin Leg Travel Insurance: Our pick for customizable coverage.
  • Berkshire Hathaway Travel Protection: Our pick for luxury travelers.
3 days ago

Do you get all your money back with travel insurance? ›

If your travel insurance policy has a money-back guarantee or review period, you can cancel for any reason and receive a full refund within the timeframe if you haven't filed a claim or departed for your trip yet. But you won't get a premium refund if you cancel your policy after the review period.

What will travel insurance pay out for? ›

missed transport or delayed departure for reasons beyond your control. medical and other emergencies. personal injury and death. lost, stolen or damaged items, including baggage, passports and money.

How soon before you travel do you need travel insurance? ›

When to buy travel insurance can depend on the trip or trips you're taking and the kind of policy you choose to suit them. Usually, though, it's best to get cover in place for your holiday as soon as you've booked or made a financial commitment to it.

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