How to Unfreeze Your Bank Account in 2023 (2024)

How To Unfreeze Your Bank Account

To unfreeze your bank account, you must contact your bank to figure out the issue and resolve the underlying problem, such as paying off debts or providing evidence of innocence. Unfreezing an account is at the bank's discretion and is not always guaranteed.

You don't want a frozen account; nobody does. You want to unfreeze it quickly. But how? In this article, we’ll show you why accounts get frozen, how to avoid it, and what to do to unfreeze your bank account.

Let’s dive in.

What Is a Frozen Account?

A frozen account is a bank account that cannot perform outgoing transactions. When your account is frozen, you cannot use it to withdraw money, transfer funds out of the account or make payments. Moreover, scheduled payments also won't be processed.

Note that while a frozen bank account is barred from outgoing transactions, it can still receive incoming payments.

When a bank account is frozen, it is for a reason the bank finds appropriate. Usually, it is to stop future regulatory violations, ongoing violations of bank policy, or cost-saving measures. The freeze is either due by court order or the financial institution itself.

Sometimes it could be a useful and needed tactic for you to keep your account secure. However, it could also cause a major inconvenience.

🔎Insight: Funds exempt from being frozen are governmental funds, such as Social Security, disability benefits, unemployment, child support, and private pensions.

The Difference Between a Frozen, Suspended, and Closed Account

The difference between an account being frozen, suspended, and closed is as follows.

  • A frozen accountis unavailable until unfrozen, which can and will happen after the issue is resolved.
  • A suspensionor restriction on an account can limit the use of the account. The account holder could lose the ability to withdraw money or be given a limit on the number of transactions made.
  • A closed accountis not able to be opened back up at all. A bank must receive approval before closing an account, providing adequate evidence for why the account should be closed. Once it is closed, it will not cooperate or work with the account holder.

📝Note: Keep in mind that a bank can close or freeze both a business account and personal accounts.

Why Your Account is Frozen.

Banks regularly monitor accounts for suspicious or illegal activity.

If your account raises red flags, it will be frozen and put under investigation until the issue can be resolved.

These are the possible reasons why your account is made frozen.

1. You have debt.

Credit card companies can request that the bank put a freeze on your account if you have unpaid debts. Likewise, your account can be frozen due to tax debt.

However, creditors have to receive authorization from the court by getting a court judgment for debt written against you before your account is frozen, and you should receive a notice.

2. There is prolonged account inactivity.

An account without any activity or transaction history can raise concerns and appear unusual. In this case, the bank will follow precautionary measures, like freezing the account, to ensure security.

3. There is some suspicious activity linked to your account.

Specific patterns of behavior or dollar amounts trigger suspicion, so freezing is implemented to prevent money laundering, fraud, or other violations.

In some cases, law enforcement requires the bank to freeze an account to investigate.

4. A freeze is needed for account protection.

If the bank notices spending on your account that does not match your usual spending patterns, the bank may suspect that someone else has accessed your account or that the account has been hacked.

In this case, the account will be temporarily frozen to protect you.

You can also grant a temporary freeze on your own account in case your credit or debit card is lost or stolen to ensure the safety of your money.

Expert Insight

Suspicious transactions, which may include unusually large amounts, unusual spending patterns, inconsistencies, etc., can suspend payout operations. In such cases, the account owner will be requested to provide related verification and documents. The account will remain frozen until a proper resolution is found. This is done to comply with AML (anti-money laundering) regulations and ensure the account's safety.

Saranthip SaetangSenior Payment Specialist

How to Unfreeze Your Bank Account in 2023 (3)

How to Unfreeze a Bank Account

The first step is to find out the cause of the freeze.

When the account is frozen, the bank almost always sends a notice.So, once you’ve been informed of the reasoning behind it, you can assess the actions needed to unfreeze it.

The following is how to unfreeze a bank account.

CausesSolutions
InactivityMake deposits or contact the bank
DebtSettle the debt with creditors or file for bankruptcy
Suspicious activitiesContact the bank to provide verification

If your account was frozen due to inactivity

Consider trying to make a deposit or withdrawal. Certain banks may automatically unfreeze your account upon completing a transaction within a specified timeframe.

Alternatively, contact your bank directly to inquire about the necessary steps to unfreeze it. You might be required to provide identification and verification documents to confirm your identity and account ownership.

If your account was frozen due to debt

The credit card company can take the money they owe from the frozen account. There is little that can be done if this is the case.

The creditor could levy the rest if insufficient money is in the account to pay the debt.

In this case, if the debt is not drastic, consider settling that debt with the creditor. This will vacate the judgment against you, ultimately unfreezing your bank account.

However, if settling the debt is not viable, you could file for bankruptcy if necessary.

Filing for bankruptcy will not unfreeze your account but will halt collection actions and suspend wage garnishment.

You will not be able to withdraw money. Additionally, bankruptcy can negatively impact your credit score and ability to obtain loans for years. Hence, this action should only be taken if it is your last resort.

📝Tip: If your bank freezes your account due to debt without notice, consult a legal professional to protect your due process rights.

If your account was frozen due to suspicious activity

You can give your bank a call and should be able to clear everything up fairly quickly.

Suspicious activities that cause the freeze are typically unreported activity abroad, a larger transaction amount, stolen card, etc.

To clear the freeze, your bank may ask you to answer security questions, deliver verification codes, conduct digital 2-factor authentication, or provide some form of ID. This can be done online or through a visit to your bank.

In odd cases, your account may be frozen due to suspicion of the more serious crime of fraud. If you are just flagged, you won't incur a suspended or closed account status until proven to be fraudulent.

Fraud-based freezing, however, may require legal disputes before any judgment can be made.

You may want to familiarize yourself with some of your rights when your account is frozen if this happens to you.

📝 Tip: Unlike a freeze due to debt, a bank can freeze your account without notice for suspected fraud or money laundering.

How Long Can a Bank Freeze Your Account?

The duration of a bank account freeze depends on the circ*mstances. Simple misunderstandings may be resolved in 7-10 days, while more complex scenarios could take 30 days or longer. In cases where the freeze is due to tax obligations or legal disputes, there's no set time limit.

If you don't address the freeze, it will remain frozen until the matter is resolved, and in some cases, the account may be closed.

📝 Note: Unfreezing an account is at the bank's discretion and not guaranteed.

How You Can Prevent Future Freezing of Your Bank Account

A frozen account can cause a lot of stress and inconvenience. Fortunately, you can take some steps to prevent it.

Here are some tips:

  • Pay attention to calls from debt collectors.
  • Pay your credit bills on time. If you can’t, contact your creditor and try to work out a payment plan.
  • Use different banks for personal and business accounts.
  • Pay attention to your bank statements to ensure there is no fraudulent activity.
  • Consider notifying your bank beforehand if you plan to use the account aboard or planning for a substantial purchase.

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How to Unfreeze Your Bank Account in 2023 (4)

How to Unfreeze Your Bank Account in 2023 (2024)

FAQs

How do I get the bank to unfreeze my account? ›

Contact Your Bank. If your bank account has been frozen, the first step is to contact your bank. Reach out to your bank's customer service department or your bank manager and ask for the reasons behind the freeze. They can guide you through the necessary steps to unfreeze the account.

Can banks freeze your account 2023? ›

In 2023, banks may freeze accounts for various reasons, ranging from suspicion of fraudulent activity to government regulations. Here are some of the possible ways how banks may do that: Suspicion of Fraudulent Activity: Banks may freeze the accounts of customers they suspect of committing fraud, like identity theft.

How to unfreeze access bank account? ›

Here are some steps you can take to unblock your account: Contact the Access Bank customer service team: You can reach out to the bank's customer service team by phone, email, or by visiting a branch. Explain the situation to them and provide any necessary information or documentation that may be required.

How long can a bank legally freeze your account? ›

Frozen accounts do not permit any debit transactions. When an account is frozen, account holders cannot make any withdrawals, purchases, or transfers. However, they may be able to continue to make deposits and transfer money into it. There is no set amount of time that an account may be frozen.

What are your rights if your bank account is frozen? ›

What Are Your Rights If Your Bank Account Is Frozen? The notice you receive from the bank should set out your rights to object to the freeze and might identify exemptions that would allow the funds to be released to you. The notice should provide the deadlines for you to object to or challenge the attachment.

What happens when my bank is frozen? ›

Having your bank account frozen means that you can't withdraw or transfer money from your account or make scheduled payments. However, you can still receive deposits. Not to worry, the funds in your frozen bank account remain, unless further action is required.

How long does it take to unfreeze a bank account? ›

For simpler situations or misunderstandings, usually, your account is frozen for seven to ten days. Complicated situations may require detailed information from you before the bank decides on the next course of action: to unfreeze or close the account entirely. This decision could take 30 days or more.

What is the new bank rule in 2023? ›

On October 24, 2023, the FDIC Board voted to approve a final rule, to be issued jointly with the Board of Governors of the Federal Reserve System (Federal Reserve) and the Office of the Comptroller of the Currency (OCC), that makes comprehensive regulatory amendments to the FDIC's regulation implementing the Community ...

Can I still withdraw money if my online banking is locked? ›

Key Takeaways. You can still receive deposits into frozen bank accounts, but withdrawals and transfers are not permitted. Banks may freeze bank accounts if they suspect illegal activity such as money laundering, terrorist financing, or writing bad checks.

How do I withdraw money from a blocked account? ›

A court must approve and order any withdrawal of funds from a blocked account. The most common reason to petition a court to withdraw funds from a blocked account is to access a blocked account because the account was created for a minor who has subsequently turned 18.

How do I reactivate my bank account online? ›

Reactivation process: To reactivate an inactive account, you can simply resume banking activities like making deposits, withdrawals or transfers. Some banks let you reactivate inactive accounts online. For dormant accounts, you must request reactivation from the bank and give identity proof.

Can I receive money if my account is blocked? ›

Can a blocked account receive money? That depends on the type of account and the reason why it was blocked. Usually, withdrawals are an issue rather than deposits. However, there may be occasions, such as when a bank account is blocked by a government, when any transaction whatsoever becomes prohibited.

Does a bank have to tell you why they freeze your account? ›

Typically, banks will freeze your account then notify you of the action taken. This is mainly due to their security measures or concerns. There are only a few cases where bank can freeze your account without notifying, which may be due to legal reasons.

How can I write a letter to my bank manager to unfreeze my account? ›

In the opening paragraph, state your name, account number, and the reason for writing the letter. Next, explain why your account was frozen and provide any relevant information or documentation to support your request for the account to be unfrozen.

Who can freeze your bank? ›

The Internal Revenue Service and some other creditors such as child support and student loan agencies can actually freeze (or “attach”) a debtor's account without a court judgement against the debtor. However, there are limits to the amount of money a creditor can extract from the account.

How to withdraw money from a blocked account? ›

A court must approve and order any withdrawal of funds from a blocked account. The most common reason to petition a court to withdraw funds from a blocked account is to access a blocked account because the account was created for a minor who has subsequently turned 18.

Can I sue my bank for freezing my account? ›

If you find that they did not have a valid legal reason to close/freeze your account, you can file a complaint or a lawsuit against the bank.

Can I withdraw money from a restricted account? ›

A blocked account, generally speaking, refers to an account that does not allow for unlimited or indiscriminate withdrawal or other access but instead has certain restrictions or limitations on when, how much, and by whom capital can be withdrawn.

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