The auto insurance company with the most complaints is United Automobile Insurance, which receives roughly 40 times more complaints than the average insurer its size, according to the latest NAIC complaint index. The insurance companies with the next most complaints are Ocean Harbor Insurance and California Casualty.
The National Association of Insurance Commissioners (NAIC) generates a score for all major insurance companies. The market average is a score of 1, and any score above 1 means the company receives more complaints than the average insurer its size.
Auto Insurance Companies with the Most Complaints
Source: NAIC Complaint Index
Popular Insurance Companies with the Most Complaints
Conversely, the car insurance companies with the fewest complaints are Chubb, Cincinnati Insurance, and The Hartford.
To learn more, check out WalletHub’s guide to the best car insurance companies.
This answer was first published on 02/08/23. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.
FAQs
Home insurance customers expressed satisfaction with USAA at 96 percent, Amica Mutual at 90.4 percent, and Country Insurance at 90.2 percent. Life insurance companies ranked in customer satisfaction were American General at 83.2 percent, Jackson National at 80.6 percent and Allstate at 80.5 percent.
Which insurance company has the highest customer satisfaction? ›
Home insurance customers expressed satisfaction with USAA at 96 percent, Amica Mutual at 90.4 percent, and Country Insurance at 90.2 percent. Life insurance companies ranked in customer satisfaction were American General at 83.2 percent, Jackson National at 80.6 percent and Allstate at 80.5 percent.
What insurance company is most reliable? ›
Summary: Best Car Insurance Companies of May 2024
Company | Forbes Advisor Rating | Our expert take |
---|
Nationwide | 5.0 | Best overall |
USAA | 4.8 | Best for military members and veterans |
Travelers | 4.7 | Great for drivers with speeding tickets |
Erie | 4.6 | Best for drivers who caused an accident |
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What insurance company denies the most claims? ›
Claim denial rates by insurance company
Company | Claim denials |
---|
UnitedHealthcare | 32% |
Anthem | 23% |
Aetna | 20% |
CareSource | 20% |
1 more rowMar 8, 2024
Which insurance company has the fewest complaints? ›
Why it's the best: American Family received far fewer customer complaints to state regulators for auto insurance than similar-size companies and had the lowest rate of complaints out of the insurers on our 2024 best companies list.
Who is the #1 insurance company in the USA? ›
State Farm is the biggest auto insurance company in the country by market share, while Progressive, Geico and Allstate are the next three.
What is the #1 auto insurance in the US? ›
Currently, the largest car insurance company in America is State Farm. Major auto insurance companies offer financial stability and a variety of coverage plans. To find cheap car insurance rates, you'll need to compare quotes from various providers.
Who is State Farm's biggest competitor? ›
Considering State Farm and Geico are the two biggest auto insurance companies in the U.S., most drivers can find what they need from either company, whether that's minimum or full coverage. However, there are a few key differences between State Farm vs. Geico when it comes to auto insurance options.
What is the biggest insurance company to fail? ›
Executive Life Insurance Company (1991) - One of the largest life insurance companies in the US, it went bankrupt due to investment losses in junk bonds.
What is the best auto coverage to have? ›
You should carry the highest amount of liability coverage you can afford, with 100/300/100 being the best coverage level for most drivers. You may need to carry additional coverages to protect your vehicle, including comprehensive, collision and gap coverage.
Here are what some consider to be the ten worst insurance companies in the United States:
- UnitedHealth. ...
- State Farm. ...
- Elevance Health (formerly Anthem) ...
- Unum. ...
- Federal Employee Benefits. ...
- Farmers. ...
- Liberty Mutual. ...
- USAA. USAA started in 1922, and like Farmers, it's one of the country's biggest homeowner's insurance companies.
What is the best homeowners insurance? ›
The best home insurance companies in April 2024
Insurance Company | Best for | Bankrate Score |
---|
USAA | Best overall | 4.7 Rating: 4.7 stars out of 5 |
Allstate | Best overall | 4.2 Rating: 4.2 stars out of 5 |
Lemonade | Best for digital experience | 3.8 Rating: 3.8 stars out of 5 |
Chubb | Best for high-value home coverage | 4.3 Rating: 4.3 stars out of 5 |
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What is the most costly insurance claim? ›
The following are some of the most common and costly business insurance claims.
- Car Crashes. The NHTSA says there were more than 6 million police-reported non-fatal traffic crashes in 2021. ...
- Fire Damage. ...
- Slips, Trips, and Falls. ...
- Product Liability. ...
- Water Damage. ...
- Storm Damage. ...
- Theft. ...
- Business Interruption.
What types of insurance are not recommended? ›
15 Insurance Policies You Don't Need
- Private Mortgage Insurance. ...
- Extended Warranties. ...
- Automobile Collision Insurance. ...
- Rental Car Insurance. ...
- Car Rental Damage Insurance. ...
- Flight Insurance. ...
- Water Line Coverage. ...
- Life Insurance for Children.
Who is the most expensive insurance company? ›
According to our rate averages, the most expensive car insurance often comes from The Hanover Insurance Group. The company's average rates for both liability and full-coverage insurance can be more than 400% higher than the national average.
Who is the cheapest car insurance? ›
The Cheapest Car Insurance Companies
| Company | Learn More |
---|
#1 | USAA » 4.9 U.S. News Rating | Compare Quotes » (855) 939-3108 |
#2 | Erie Insurance » 3.4 U.S. News Rating | Compare Quotes » |
#3 | Auto-Owners » 4.7 U.S. News Rating | Compare Quotes » |
#4 | Nationwide » 4.1 U.S. News Rating | Compare Quotes » |
2 more rowsApr 17, 2024
Which insurance company is best for claim settlement? ›
In terms of number of policies settled during 2022-23, Max Life Insurance has the highest claim settlement ratio of 99.51%. With a 99.39% claim settlement ratio, HDFC Life Insurance came second on the list. Aegon Life Insurance bagged the third position with a 99.37% claim settlement ratio.
What are the top 5 insurance rating agencies? ›
Five independent agencies—A.M. Best, Fitch, Kroll Bond Rating Agency (KBRA), Moody's and Standard & Poor's—rate the financial strength of insurance companies. Each has its own rating scale, its own rating standards, its own population of rated companies, and its own distribution of companies across its scale.
What is the best reliable home insurance? ›
Compare the Best Homeowners Insurance Companies
Provider | Star Rating | A.M. Best |
---|
Our Top Pick Allstate Get Quote | 4.8 | A+ |
State Farm Learn More | 4.8 | A++ |
American Family Learn More | 4.7 | A |
Nationwide Learn More | 4.6 | A |
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