What Is a Charge Off & How To Deal With It (2024)

A charge-off is an unpaid debt that a bank or lender writes off as a loss, because it no longer expects to be able to collect the money. The creditor may sell the debt to a collections agency, and you will still owe the money. If there is a charge-off in your credit history, that can have a negative impact on your credit score. and affect your chances of being approved for other types of credit.

There are different ways to handle charge-offs based on your financial goals. If you want to know more about charge-offs and how to handle them, here’s a quick guide that can help.

How a charge-off works

A charge-off is a debt that a lender has deemed uncollectible and has written off as a loss. Generally speaking, a charge-off appears on your credit when you have been late on your debt for an extended period of time. For credit cards and other revolving credit accounts, the period of time is 180 days past the due date. Installment loans are charged off within four months, or 120 days past the due date.

A charge-off can have a negative impact on your credit score and could stay on your credit report for up to seven years.

What happens with charged-off debt?

Keep in mind that a charge-off doesn’t mean that you are still not responsible for a debt. In fact, you’re still responsible for paying off charged-off accounts unless you have settled them with the creditor, or discharged them through bankruptcy.

Each state has a statute of limitation that dictates how long a creditor can sue you for a debt. The statute of limitation ranges from three to 15 years, depending on your state and the type of debt. Again, you will still owe this debt, but you should not be able to get sued in court. If someone does sue you, you’ll want to show up and use the statute of limitations as a defense.

Debt Collectors

Even if the original creditor decides not to sue you for a debt, they can attempt to collect it or sell it to a third party, like a debt collection agency. Debt collectors will typically pay pennies on the dollar for these charged-off accounts. If they can get you to pay, they’ll make a profit.

In some cases, these debt collectors can engage in aggressive practices like sending you letters, making incessant phone calls or even attempting to get a judgment in order to garnish your wages.

If you are feeling threatened or harassed by a debt collector, check to make sure that they are following the laws laid out in the Fair Debt Collection Practices Act (FDCPA). For example, debt collectors cannot call you before 8am or after 9pm. However, you should still pay off the debt as soon as you can.

How does a charge-off affect your credit report?

It’s important to know what could happen to your credit if you don’t pay the money you owe on a charged-off account. If you don’t pay the original creditor before the debt is charged-off, your debt can be sold to a debt collector, which means it could appear twice on your credit report.

A charge-off can lower your credit score by 50 to 150 points and can also look very bad on your credit report. It signals to potential lenders that you could skip out on your debt obligations for extended periods of time. It also shows that you may never pay debt off if the charge-off remains unpaid.

Even if you pay the charged-off debt, it won’t be removed from your credit report. Instead, it will be marked as a paid-off charge. Paying it off may improve your credit score. You can only get a charge-off removed from your credit report if it was put there in error. However, it will automatically fall off your report seven years after the first date the account is reported as delinquent.

What to do if you have a charge-off

If you discover a charged-off account on your credit report, here are the steps to handle it:

Validate the debt

Contact the original creditor and ask them to verify the debt. If the account has been handed over to a debt collection agency, ask them to show proof of the original debt. Ensure all of the information is accurate such as the amount owed, account number, dates and personal information tied to the account.

Dispute any inaccurate information

Inform the original creditor or debt collector of any information that isn’t correct. Federal law allows you to initiate a dispute with the credit bureaus’ reporting information you believe to be inaccurate.

Be ready to hand over supporting documentation that backs your claim regarding the erroneous information. This might include original invoices, account statements or contracts.

Pay off or settle the debt

If the charge-off account shows a balance, you should try to pay it off or see if the creditor will settle the account for a lower amount than what you owe. In some cases, you may be able to negotiate pay for delete. Pay for delete means that the creditor will remove the debt from your credit report once you pay it off.

If you get the creditor to agree to pay for delete, make sure you get the details in writing so that the company abides by the arrangement and actually removes the item. Understand that creditors are under no obligation to grant these types of requests and, in fact, are not doing it as much because it’s technically unlawful to remove accurate information from your credit report.

If you can afford to, paying off debt is better for your credit. Fully paying the delinquent account looks better on your credit report than settling it for a lesser amount than what is owed. If you can’t pay the full amount, settling the account for less is better than letting it remain unpaid.

Tips to avoid charge-offs

The best way to avoid charge-offs is to pay your debts on time and as agreed. Creating a budget and putting your bills on autopay can be a great way to keep your bills current. If you can’t afford to pay your debts right away, contact your bank or creditor and ask if you can come up with a payment plan or ask for a lower interest rate. Your bank might be willing to work with you if you’re operating in good faith and trying to pay what you owe.

You can check your credit report for free at www.freeannualcreditreport.com. You can request your credit report from all three credit bureaus once a year through this website.

Finally, consider a credit monitoring service that alerts you of new activity and changes on your credit report. Many major credit cards offer this service at no additional charge. Each of the three credit bureaus, Equifax, Experian and TransUnion, also offer credit monitoring products with add-ons that protect your identity and scrub your personal information from public “people search” sites.

Address the problem right away

If you ever discover a charge-off on your credit report, you should take steps to address it right away. This may include verifying or disputing the account. Paying it won’t remove it from your credit report, but may still improve your credit score. After seven years, the charge-off will no longer show up on your account.

Frequently asked questions (FAQs)

How do I remove charge-offs from my credit?

If the information is not accurate, you may dispute it with all three credit bureaus to have it removed. If the charge-off information is correct, you should pay it so that it’s updated as a paid account. It will still show up as a charge-off, but a paid charge-off. Another option is to negotiate a pay-for-delete arrangement or pay it and wait the rest of the seven years until it no longer shows up on your credit report.

Is a charge-off worse than a collection?

A charge-off can impact your credit more than a collection because you can have negative information on your report from both the original creditor and the debt collector that buys the debt, which can lead to you having both a charge-off and a collection on your credit report.

The information presented here is created independently from the TIME editorial staff. To learn more, see our About page.

What Is a Charge Off & How To Deal With It (2024)

FAQs

What Is a Charge Off & How To Deal With It? ›

A charge-off means a lender or creditor has written the account off as a loss, and the account is closed to future charges. It may be sold to a debt buyer or transferred to a collection agency. You are still legally obligated to pay the debt.

Should I pay off charged off accounts? ›

If the charge-off account shows a balance, you should try to pay it off or see if the creditor will settle the account for a lower amount than what you owe. In some cases, you may be able to negotiate pay for delete.

Can a charge-off be forgiven? ›

When a creditor or lender charges-off an account, it means they have given up on collecting the debt and consider it unlikely to be repaid. This action doesn't mean the debt is forgiven or erased.

How do I remove a charge-off without paying? ›

If you need to remove an illegitimate charge-off or any incorrect information, you must file a dispute with the credit bureau that produced the report with the erroneous item. You can also file a dispute directly with the creditor.

Do charge-offs go away after 7 years? ›

Most negative information, including foreclosures and charge-off accounts, remains on credit reports for seven years from the date of the first missed payment. After this period passes, the information should automatically disappear.

Can you reverse a charge-off? ›

What you can do is contact your original creditor. You can ask them—very politely—what it would take in order to have the charge-off removed. At the very least, they'll likely ask you to pay back at least a portion of what you owe. In this situation, some creditors may offer a “Pay for Delete” agreement.

What is the best letter to remove a charge-off? ›

Dear [insert collector's name] [or Collection Manager], I am writing in reference to a debt claimed under the account number listed above. I wish to settle this debt in full without prejudice, in return for removal of its “charge-off” status with any credit reporting agencies that you have reported to.

How serious is a charge-off? ›

Highlights: A charge-off means a lender or creditor has written the account off as a loss, and the account is closed to future charges. It may be sold to a debt buyer or transferred to a collection agency. You are still legally obligated to pay the debt.

Can a creditor sue you after a charge-off? ›

Yes, you can be sued for a debt that has been charged off.

However, a charge-off means that one creditor has written the debt off and either sold it or gave it to another debt collection agency to collect on. If your debt has been charged off, you do owe the balance.

How long can a charged off debt be collected? ›

Old (Time-Barred) Debts

In California, there is generally a four-year limit for filing a lawsuit to collect a debt based on a written agreement.

Can you buy a house with a charge-off? ›

If the charge-off is legitimate

Plus, that charge-off can hurt your chances of getting a loan — some lenders may ask you to pay all outstanding debt before you can take out a mortgage or other type of loan.

Why did my credit score go up after a charge-off? ›

Even if you end up paying off an account in full, past late payments on that account will remain on your credit report until that seven years is up. When a negative mark does eventually come off your report, your credit score will likely increase.

How many points does a charge-off drop credit score? ›

With 35% of your total credit score being calculated on payment history, charge-offs have a significant impact due to showing consecutive missed payments. The more positive payment history you have established, the more damage a late payment can do, sometimes it can lower a score between 50-150 points.

Should I pay a 6 year old charge-off? ›

If possible, the best option is trying to pay off the full amount in a lump sum. This guarantees the debt goes away for good. If you have money in savings you can use to pay it off, that will give you the cleanest break.

Does paying off closed accounts increase credit score? ›

While closing an account may seem like a good idea, it could negatively affect your credit score. You can limit the damage of a closed account by paying off the balance. This can help even if you have to do so over time.

Should I pay off a 5 year old collection? ›

Paying off collections could increase scores from the latest credit scoring models, but if your lender uses an older version, your score might not change. Regardless of whether it will raise your score quickly, paying off collection accounts is usually a good idea.

Is it better to close an account or pay it off? ›

If you can avoid closing a credit card, or if you don't really need to close a card, you're almost always better off leaving your account open. This is especially true if you're trying to improve your credit score or at least not hurt it, and if you have a rewards balance you haven't yet used.

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