Why hasn't the bank released the hold on my check? (2024)

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Yes. Your bank may hold the funds according to its funds availability policy. Or it may have placed an exception hold on the deposit. If the bank has placed a hold on the deposit, the bank generally should provide you with written notice of the hold. Although the funds may have been released by the other bank, there is a period of time in which the funds may be returned by the paying bank. Therefore, the hold may remain on the deposited funds within Regulation CC guidelines to protect customers and the bank. Refer to your deposit account agreement for the bank’s funds availability policy.

If your bank is a national bank or federal savings association, and you believe it is holding your funds longer than allowed, file a written complaint with the Office of the Comptroller of the Currency's (OCC) Customer Assistance Group.

If your bank is not a national bank or federal savings association, you should file a complaint with the appropriate regulator.

Refer to 12 CFR 229 "Availability of Funds and Collection of Checks (Regulation CC)."

Last Reviewed:April 2021

Please note: The terms "bank" and "banks" used in these answers generally refer to national banks, federal savings associations, and federal branches or agencies of foreign banking organizations that are regulated by the Office of the Comptroller of the Currency (OCC). Find out if the OCC regulates your bank. Information provided on HelpWithMyBank.gov should not be construed as legal advice or a legal opinion of the OCC.

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Why hasn't the bank released the hold on my check? (2024)

FAQs

Why hasn't the bank released the hold on my check? ›

Your bank may hold the funds according to its funds availability policy. Or it may have placed an exception hold on the deposit. If the bank has placed a hold on the deposit, the bank generally should provide you with written notice of the hold.

How long does a check hold release take? ›

How long will the hold on my deposited check be in place? Deposit holds typically range from 2-7 business days, depending on the reason for the hold. For deposits made on weekends, funds are considered deposited on Monday (the first business day), so the hold will go into effect the next business day (Tuesday).

How to get a check hold removed? ›

You can check with your bank to make sure there isn't an error, but you'll most likely have to wait until the hold clears. If you believe your bank is holding the money longer than they are legally permitted to, you can file a complaint with the Office of the Comptroller of the Currency (OCC).

Why hasn't my check cleared? ›

Holding Periods: A bank might hold a check for several days before starting the clearing process. This can be due to the check amount, the age of your account, or other factors. Foreign Checks: If someone gives you a check from a bank in another country, it usually takes longer to clear.

Can a bank override a hold? ›

Yes. Regulation CC provides six exceptions that allow banks to extend deposit hold periods. The exceptions are considered safeguards against risk.

What is the longest hold on a check? ›

The Federal Reserve requires that a bank hold most checks for a reasonable period of time before crediting the customer's account. A "reasonable" period of time can range from two business days to up to six business days. A hold can also be placed if a bank has reasonable cause to doubt the collectability of the check.

Can a bank release a pending deposit early? ›

Banks that offer early direct deposit do this by making funds available in your checking account as soon as they receive information from a payer, such as your employer, about incoming deposits, rather than waiting for the funds to clear first. This way, you might have access to your direct deposit two days early.

Can I call my bank to release a hold on a check? ›

You can ask your bank to provide an explanation for the hold or sometimes even to release the hold. In most cases, you won't be able to do anything about the hold though, and because all banks have them, you can't switch banks to avoid them either.

Why is there still a hold on my check? ›

The decision to place a check hold is based on several factors such as your account activity, history of frequent overdrafts, or any external information the bank may receive about the check, like if the check has been returned previously or the account it's drawn on has insufficient funds.

Can I call Chase to remove a hold? ›

You can do this by visiting your nearest branch, calling the customer service hotline, or using the bank's online chat feature [2]. Verify your identity: Banks often place holds on accounts to prevent unauthorized access and fraud. To remove the hold, you might need to verify your identity.

Can I sue if my bank won't release my money? ›

You could sue them for wrongfully holding your money. However, you first need to find out why they are holding the money. In certain circ*mstances the bank can hold the money for a variety of reasons. For example, fraud protection etc.

Is it illegal for a bank to hold your money? ›

Yes. Your bank may hold the funds according to its funds availability policy. Or it may have placed an exception hold on the deposit. If the bank has placed a hold on the deposit, the bank generally should provide you with […]

How to get a bank to release funds? ›

Refer to your deposit account agreement for the bank's funds availability policy. If your bank is a national bank or federal savings association, and you believe it is holding your funds longer than allowed, file a written complaint with the Office of the Comptroller of the Currency's (OCC) Customer Assistance Group.

Can a check hold be released early? ›

The amount of time a bank or credit union holds funds you deposit by check is sometimes referred to as a “deposit hold” or “check hold”. Some banks or credit unions may make funds available more quickly than the law requires, and some may expedite funds availability for a fee.

What is an exception hold? ›

What does that mean? When a check is returned as unpaid, the bank may extend the time needed to make the funds available after the check is re-deposited. This is known as an exception hold. This extra time allows the bank to reduce the risk associated with this transaction.

Why do banks put a hold on a check foolproof? ›

Banks place holds on checks to make sure the payer has the bank funds necessary for the check to clear and to prevent fraud.

Why is Chase holding my check for 10 days? ›

Banks place holds on checks for a number of reasons, and it doesn't mean the deposit won't ever go through. Banks often hold large deposits to ensure the payor has sufficient funds in their account, to prevent fraud, or to verify the check's authenticity.

How long can a company hold a check before cashing it? ›

Personal, business, and payroll checks are good for 6 months (180 days). Some businesses have “void after 90 days” pre-printed on their checks. Most banks will honor those checks for up to 180 days and the pre-printed language is meant to encourage people to deposit or cash a check sooner than later.

How long does it take for a $30,000 check to clear online? ›

Generally, it takes two to five business days to get all the funds from a check into your account. However, some factors might hold up the check-clearing process, like the status of your account or the place where you deposited the check. Find out exactly how long it takes a check to clear.

How to get Chase to release hold on check? ›

To remove a hold on a check at Chase Bank, you can follow these steps:
  1. Contact Chase customer support: Initiate the process by reaching out to Chase's customer support. ...
  2. Verify your identity: Banks often place holds on accounts to prevent unauthorized access and fraud.

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